Last Updated: July 7, 2026

At Evelyn’s Closet, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or otherwise interact with our online store.

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services securely. By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our store, we may collect the following information:

Personal Details

• Full name
• Billing and shipping address
• Email address
• Phone number

Payment Information

When you make a purchase, your payment is securely processed through trusted payment providers. We do not store your complete credit or debit card information.

Account Information

If you create an account with us, we may collect:

• Username
• Password
• Account preferences
• Order history

Order Information

This may include:

• Products viewed
• Shopping cart contents
• Wishlist items
• Purchases
• Returns or exchanges

Communications

If you contact our customer service team, we collect the information you provide so we can respond to your request.

Technical Information

We may automatically collect information such as:

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Cookies and similar technologies

How We Collect Information

We collect personal information:

• Directly from you when you place an order, create an account, subscribe to our newsletter, or contact us.
• Automatically through cookies and similar technologies while you browse our website.
• Through trusted service providers that help us process payments, deliver orders, analyze website performance, and improve our services.
• From marketing and advertising partners where permitted by law.

How We Use Your Information

Your information is used to:

• Process and deliver your orders
• Manage your account
• Provide customer support
• Process refunds and returns
• Improve our website and shopping experience
• Personalize product recommendations
• Prevent fraud and maintain website security
• Send order confirmations and shipping updates
• Send promotional emails if you have chosen to receive them
• Comply with legal obligations

Sharing Your Information

We only share your personal information when necessary.

Your information may be shared with:

• Shopify, which powers our online store.
• Payment providers to securely process transactions.
• Shipping carriers to deliver your orders.
• Service providers that assist with website hosting, analytics, marketing, customer support, and technical services.
• Legal authorities where required by applicable law.

We never sell your personal information.

Shopify

Our online store is hosted by Shopify. Information collected through our website may also be processed by Shopify in order to provide secure checkout, payment processing, fraud prevention, and website functionality.

For more information about how Shopify processes personal information, please review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Cookies

We use cookies and similar technologies to:

• Keep your shopping cart active
• Remember your preferences
• Improve website performance
• Analyze visitor behavior
• Personalize content and advertisements where permitted

You can manage or disable cookies through your browser settings. Please note that some features of our website may not function correctly if cookies are disabled.

Third-Party Websites

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of those websites and encourage you to review their individual privacy policies before providing any personal information.

Children’s Privacy

Our website is intended for adults and is not directed toward children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Data Security

We use commercially reasonable technical and organizational safeguards to help protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders
• Maintain your customer account
• Meet legal and tax obligations
• Resolve disputes
• Enforce our policies

Your Privacy Rights

Depending on your country or province of residence, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your personal information
• Receive a copy of your personal information
• Object to or restrict certain processing activities
• Withdraw consent where applicable
• Opt out of certain marketing communications

You may also unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our emails.

International Data Transfers

Your personal information may be processed or stored outside your country of residence where necessary for order fulfillment, payment processing, or website operation. Appropriate safeguards are applied where required by applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. Any updates will be posted on this page together with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Evelyn’s Closet

Email: info@evelynscloset.com